Privacy Policy

Privacy Policy

At Sasmina, a brand of BV Coco (Pvt) Ltd, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or purchase our products

Information We Collect

We may collect the following types of information:

  • Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
  • Payment Information: We collect payment details through our secure payment processor. We do not store your credit card information.
  • Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending confirmation emails and shipping notifications.
  • Customer Service: To respond to your inquiries and provide support.
  • Marketing Communications: With your consent, we may send you promotional materials and updates about our products and services.
  • Improvement of Our Services: To analyze usage data and improve our website and customer experience.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., shipping companies, payment processors). These parties are required to keep your information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored in secure networks and is accessible only by a limited number of authorized personnel who have special access rights.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of any inaccurate information.
  • Request deletion of your personal information, subject to legal obligations.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details below

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically for updates.

Contact Us

If you have any questions or concerns regarding our return policy, please do not hesitate to reach out. We’re here to help!

Address:
BV Coco (PVT) Ltd
Thimbiriwewa Malwana,
Wariyapola.

Email: bvcocopvt@gmail.com
Contact:
+94 768 990 991
+94 772 317 460

Thank you for choosing Sasmina! We appreciate your business and look forward to serving you again.

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